post-title portfolio-title Flu and Other Disease Prevention Related Articles August 9, 2016 no no
We accept most major insurances and AHCCCS plans to include Mercy Care, Phoenix Health Plan, APIPA and Health Choice. Call our office for further insurance questions.
We are active members of the medical staff at Phoenix Children's, Maryvale, West Valley & Banner Estrella Hospitals. We see newborn babies at Maryvale, West Valley & Banner Estrella Hospitals.
Patients are seen on an appointment basis. Inform the receptionist if you require a well or sick appointment. We encourage you to ask for a specific practioner so that we can maintain continuity of care. You are always allowed to ask for the practitioner with whom you feel the most comfortable. Please arrive 10-15 minutes before your scheduled appointment.
Patients with appointments will generally be given priority. Walk-ins will be seen at our earliest convenience, typically at the end of the morning/afternoon or when another patient has cancelled their appointment.
Emergency care always takes precedence over scheduled appointments and walk-ins. Should we have an emergency in the office or the hospital, we will run behind schedule but we will still see your child. Please be patient; one day your child may require this attention.
If you unable to make your appointment, please call the office promptly to reschedule. This allows us to fill the appointment with another patient. Cancelled or rescheduled appointments are not penalized. You will be considered a No Show if you do not call and are more than 20 minutes late. If you have more than 3 No Show appointments in a row or a pattern of No Shows you may be asked to go elsewhere for your child's care.